Oakian Arena

Oakian Arena Ltd respects your privacy and is committed to handling personal information responsibly and transparently. This policy explains what information may be processed when you use the app, why it's used, how it's stored, and the choices available to you.

The business is established in the United Kingdom. For questions about this policy or your personal information, contact info@oakianarena.online.

The app may let you voluntarily enter basic information when preparing an order request, delivery request, pickup request, or support email, including:

• Name, email address, phone number
• Delivery address and postcode
• Preferred pickup date or time
• Selected products, size, colour and quantity
• Order notes and delivery or pickup instructions
• Anything included in a support enquiry

You decide whether to enter and send this information.

The app does not automatically submit orders to a remote server. When you prepare an order request, the app opens an email application on your device with the relevant details prefilled — you review, edit, cancel, or send it yourself. Your information reaches Oakian Arena Ltd only once you send that email.

Once sent, the email may also be processed by your chosen email provider under its own privacy policy and terms.

The app does not provide an online payment gateway, and does not collect, request, process, or store debit/credit card details, bank account details, online banking credentials, or digital wallet credentials.

Available fulfilment options may include Cash on Delivery or Pay at Pickup — payment arrangements are confirmed outside the app.

The app may store limited information on your device — through SharedPreferences, an app database, or temporary in-memory storage — such as favourite products, cart contents, recently viewed products, saved addresses, basic order-request summaries, app preferences, and onboarding status.

The app uses an internet connection to load product images and other catalogue content from online sources. When it requests that content, the relevant provider may automatically receive technical request information such as IP address, device or browser request details, date and time, and the requested content address — handled under that provider's own privacy practices.

Internet access is not used to automatically submit an order or collect online payment information.

Based on the current app design, Oakian Arena Ltd does not intentionally use advertising, behavioural tracking, or analytics SDKs. The app does not intentionally collect precise or approximate location, contacts, SMS messages, call logs, photos or videos, microphone recordings, health information, financial information, advertising identifiers, or biometric information.

Android, Google Play, your device manufacturer, email provider, or internet content providers may independently process technical information under their own policies. If analytics, advertising, crash-reporting or other third-party SDKs are added in future, this policy and the Google Play Data Safety declaration will be updated first.

Information you voluntarily send may be used to review an order request, confirm product availability, respond to product questions, arrange delivery or pickup, confirm timing, provide customer support, communicate about your request, prevent misuse or fraudulent enquiries, maintain business records, and comply with legal obligations. We don't use order or support information for unrelated purposes without an appropriate legal basis.

Where UK data protection law applies, we may rely on the following:

We do not sell or rent personal information. It may be shared only where reasonably necessary with your selected email provider, delivery or fulfilment providers (to complete a confirmed request), service providers supporting legitimate business operations, professional advisers, regulators, courts or law-enforcement authorities where legally required, or a successor organisation in a lawful business restructuring or transfer.

Service providers acting on our behalf are required to handle personal information appropriately and only for authorised purposes.

Some email, hosting, image-delivery, or technical service providers may process information outside the United Kingdom. Where Oakian Arena Ltd is responsible for such a transfer, appropriate safeguards are used where required by law. Third-party services may also make their own international transfers under their respective policies.

Information stored locally in the app stays on your device until you delete it, clear the app's storage, or uninstall the app. Information sent to us by email is retained only as long as reasonably necessary to respond to your enquiry, process or discuss your order request, maintain required records, resolve disputes, or meet legal, tax or regulatory obligations.

When information is no longer required, we take reasonable steps to delete, anonymise, or securely dispose of it. Retention periods may vary depending on the communication and applicable legal requirements.

We use reasonable organisational and technical measures designed to protect personal information from unauthorised access, accidental loss, misuse, alteration, improper disclosure, and destruction. However, no application, device, email service, or internet transmission method can be guaranteed completely secure. You're responsible for protecting access to your device and email account.

Depending on applicable law, you may have the right to request access, correction, or deletion of your information; request restriction of or object to processing; request a portable copy of what you provided; withdraw consent where relevant; and complain to a data protection authority.

To exercise a right, email info@oakianarena.online. We may need reasonable identity verification before completing a request, and rights may be subject to legal limitations or record-retention requirements.

The app does not currently require an account. You can remove locally stored app information using available delete or clear options inside the app, through Android Settings by clearing the app's storage, or by uninstalling the app.

To request deletion of information previously sent by email, contact info@oakianarena.online with enough detail to identify the relevant request, without sending unnecessary sensitive information.

The app is a general shopping application and isn't specifically designed for children under 13. We don't knowingly request or collect personal information directly from children under 13. If you believe a child has sent personal information through the app, contact us so we can review and, where appropriate, delete it. Parents and guardians should supervise children's use of shopping and email features.

The app may interact with Google Play, Android system services, email applications and providers, product image providers, and internet hosting or content-delivery services. These operate under their own terms and privacy policies — Oakian Arena Ltd is not responsible for their independent practices.

The app does not provide financial or investment services, loans or credit, cryptocurrency services, gambling or betting, medical diagnosis or advice, adult services, government services, or guaranteed rewards or earnings. It's intended only for product browsing, shopping assistance, order-request preparation, and customer support.

We may update this policy when app features, data practices, legal requirements, or third-party services change. The latest version will show an updated effective date. Material changes will be communicated through the app or another appropriate method where required. Continued use after an update means the updated policy applies to future use, subject to any consent requirements under applicable law.

Please contact us first at info@oakianarena.online if you have concerns about how we use personal information. You may also have the right to complain to the UK Information Commissioner's Office if you're dissatisfied with our response.

For privacy questions, support enquiries, or data-rights requests, reach out below.